Most plumbing problems don't wait for business hours, and neither do we. Our Key West dispatch board is staffed around the clock so a real person answers, not a voicemail.
Behind Street Wise - Plumbing is a crew of journeyman and master plumbers who've worked on everything from century-old cast iron to brand-new PEX systems. We're insured for the job, licensed in FL, and we stand behind every repair with a written warranty.
Our dispatchers know the neighborhoods of Key West well enough to tell you roughly what's driving a call before the truck even arrives — older sections tend toward galvanized pipe issues, newer builds toward fixture and appliance connections.
Training doesn't stop after licensing. Our Key West team runs regular refreshers on code updates, new fixture technology, and the material mix specific to Key West, FL construction, so a repair holds up to inspection, not just to a quick test run.
A surprising number of the emergency calls we take in Key West started as something small three or four days earlier. Here's what tends to escalate fast.
A burst supply line or an overflowing toilet doesn't care what time it is, and neither do we. Our emergency crews carry shutoff tools, wet-vacs, and common repair parts so most emergency calls in Key West are resolved in a single visit.
Faucet replacements, garbage disposal swaps, toilet installs, and whole-house re-pipes — our residential division works on the full range of what a Key West home needs, not just the easy jobs.
Restaurants, offices, and retail spaces in Key West, FL can't afford extended downtime over a plumbing issue. Our commercial team is equipped for grease trap service, backflow testing, and multi-fixture repairs on a schedule that respects your operating hours.
Our drain team runs camera line inspections before recommending anything invasive, so you're not paying for a dig-up when a hydro-jetting service would clear it.
We repair and install both traditional tank and tankless water heaters, and we'll walk you through sizing so you're not overpaying for capacity you don't need.
Hidden slab leaks and wall leaks get located with acoustic and thermal detection equipment before we ever break into drywall or concrete, which keeps repair costs down.
Whether it's a single kitchen faucet swap or a full bathroom remodel's worth of fixtures, our team handles the rough-in and finish work in one visit where possible.
A live dispatcher takes your call, gets a read on the urgency, and starts routing the nearest available technician.
We route the closest qualified technician in Key West, and you'll get a realistic arrival window instead of a vague "sometime today."
Before a wrench touches anything, you'll get a written, upfront price for the repair — no surprise line items after the fact.
The repair is completed, the work area is cleaned up, and you're handed a written warranty on both parts and labor.
We quote the job, not the hour, so a repair that takes longer than expected doesn't cost you more.
Because our trucks are already staged around Key West, FL, we're rarely the "next week" plumber.
We're happy to have every technician show ID and license on arrival; it's a standard we hold ourselves to, not a special request.
If a repair we performed fails under normal use within the warranty period, we return and fix it at no charge.
"Pipe burst under the kitchen sink at 11pm and they still picked up. Tech had it shut off and temp-patched within the hour." — Homeowner, Key West
"They found the slab leak with equipment instead of just guessing where to cut drywall. Saved me a lot of unnecessary demo." — Key West resident
"Quoted the flat price before starting and that's exactly what I paid. Nice change from the last plumber who kept adding line items." — Key West customer
"Commercial kitchen backup on a Sunday and they still got a tech out before we opened Monday." — Restaurant manager, Key West
"Explained exactly why the water pressure had dropped house-wide instead of just replacing the aerator and calling it fixed." — Homeowner, Key West
"Called about a sewer smell in the yard and they found a cracked cleanout instead of a full line problem — cheaper fix than I braced for." — Homeowner, Key West
We cover Key West proper and the nearby unincorporated areas throughout Key West, FL, and dispatch routes the closest available truck regardless of which zip you're in.
Coverage extends past the city core to the surrounding suburbs and unincorporated pockets of Key West, FL, so a request from just outside Key West limits still gets routed to the nearest available truck rather than turned away.
Response time depends on current call volume, but our Key West dispatch typically gets a technician on-site same-day, and often within a couple of hours for genuine emergencies.
Yes — every job gets a written, flat-rate quote after diagnosis and before any repair begins, so there's no surprise on the invoice.
Burst pipes, overflowing fixtures, failed water heaters, sewer backups, and no-water situations are all handled on an emergency basis, 24 hours a day.
Every technician holds a valid FL plumbing license and is covered under our liability and workers' compensation insurance.
Regularly. Key West has a mix of older and newer housing stock, and our technicians are trained on galvanized, cast iron, copper, and PEX repair alike.
Usually. Electronic leak detection lets us pinpoint the exact location first, which keeps the opening small and targeted rather than exploratory.
We service and install most major tank and tankless brands available in Key West, FL, both gas and electric.
Yes, every repair includes a written parts-and-labor warranty; specific terms are provided with your invoice.
We quote the job upfront regardless of when the call comes in, so you'll know the price before agreeing to anything, including after-hours calls.
Our Key West, FL coverage extends well past Key West proper; check the list of nearby cities and zip codes further down this page.
Same-day replacement is common, though tankless conversions or unusual venting setups may need a short follow-up visit to finish code-compliant venting.
You'll need to be present for the initial diagnosis and price approval, but for longer Key West jobs many customers step out once work is underway and approved.
Dispatch is standing by 24/7 across Key West, FL — call +1-844-833-0201.
Call +1-844-833-0201